Where we ship
We currently ship to the United States and Canada only.
Processing time
Every item is printed to order by our production partner. Orders are manually reviewed and submitted to production within one business day. Estimated handling time, including approval and production, is 2–8 business days before shipment. Production times are estimates, not guarantees, and can vary by print provider, product availability, season, and order size. Shipping time is additional.
Delivery times
After your order ships, estimated delivery times are:
- United States Standard: 2–5 business days
- United States Economy: 4–8 business days
- Canada Standard: 10–30 business days
These are estimates. Carrier delays, weather, and busy seasons can add time.
Shipping costs
Shipping cost is based on your destination and the items in your cart, and is shown at checkout before you pay.
Order tracking
When your order ships, you'll get a confirmation email with a tracking number. Tracking can take 24–48 hours to update.
Lost, delayed, or damaged packages
If your package seems lost or arrives damaged, email us at contact@shopstellasaysso.com. See our Refund Policy for how we make it right.
Incorrect address
Please double-check your shipping address at checkout. Contact us right away if you need to correct it. Changes are only possible before the order goes into production. We can't be responsible for orders shipped to an address entered incorrectly.
Customs and duties (Canada)
Orders shipped to Canada may be subject to customs fees or import duties. These are charged by the carrier or customs authority, are the customer's responsibility, and are not included in your order total.
